Returns & Refunds

All Sales Are Final

• Please note that all sales are final.

• We do not accept returns or exchanges once an order has been placed.

Damaged or Broken Candles

• If your order arrives damaged, you must contact us within 24 hours of delivery.

• Photos of the candle(s) and packaging are required.

• Claims will be reviewed, and if approved, a replacement or store credit may be issued.

Order Cancellations

• Orders can be cancelled within 1 hour of purchase only.

• After that time, we cannot guarantee cancellation, as your order may already be processing.

Local Pickup Orders

• Pickup orders must be collected within 14 days.

• Orders not collected within this timeframe will be cancelled, and a restocking fee may apply.